This Privacy Collection Notice explains how Merchant Warrior collects your personal information when you sign up for an account to use our services. For more information about how we handle personal information, please refer to our Privacy Policy. This Privacy Collection Notice does not form part of any contract, and does not confer any contractual rights on you or place any contractual obligation on us.
We collect your personal information when you apply for an account with us and use our services. For example, we may collect and hold the following kinds of personal information:
- your identification information, including name, date of birth, address, telephone number, email address or other contact details, driver’s licence, occupation and other information requested and/or provided by you and people nominated by you;
- information about your financial position, such as details of assets and liabilities, details of income and proof of financial position;
- details of products or services that we have provided, or have been requested to provide, to you;
- customer transactional/order information for billing purposes and transaction processing;
- IP address, Browser User Agent and time zone of customers and applicants when they complete our registration form; and
- records of our interactions with you, including by telephone, email and online;
We collect, hold, use and disclose personal information about our account holders to:
- assess and process any application you make for our services, including assessing the credit risks relating to your business or the ability for you to meet your payment obligations provide our services to you through your Merchant Warrior account;
- respond to your enquiries about our services;
- provide you with customer service or technical support and deal with any complaints or feedback you have; and
- communicate with you, including by email, text message or phone, about our products and services, special offers, promotions and events you may be interested in, including provided by us or third parties.
We may disclose personal information we hold about you to third parties for the purposes outlined above, and as otherwise described in our Privacy Policy. These third parties are described in our Privacy Policy.
If we are unable to collect personal information from or about you, we may not be able to respond to your requests or enquiries and facilitate any requests you make to use our services.
Some of our service providers are located outside Australia. As a result, personal information collected and held by us may be accessed by recipients in other countries including Singapore and the United States.
Our Privacy Policy includes information about how you can opt out of direct marketing communications from us, and how you may request access to or correction of your personal information. Our Privacy Policy also includes information about how you may make a complaint about how your personal information has been handled by us.
If you have any questions regarding this Privacy Collection Notice, please contact Merchant Warrior via email [email protected] or in writing at Merchant Warrior GPO Box 3149, Brisbane QLD 4001.
